Help! Lost my old number for Samsung 2 step verification to logon.

[Android Central Question]

Had my samsung 2 step verification on my samsung device. Lost my number for 2 step verification and unable to login to samsung account to edit and add my new number for future verification.

 

[Kizzy Catwoman]

Is there any other way to verify, like email address? If you have too much trouble you may need to contact Samsung customer service.

Please register for an account so we can help you further. With a guest account, you can't reply. Thanks

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! See if you can use your backup codes: https://eu.community.samsung.com/t5...Go to "Backup codes" and,6-digit code by SMS.

 

[mustang7757]

Which Samsung device?

 

[kevin schirmer II]

I am having the same problem and my old device was a galaxy 21 ultra now I have a galaxy s 9 plus is the device I am currently using and trying to sign into my acct wit but I no longer have the phone number tied to my samsung acct only luck I have came across online so from was a phone number for samsung support

 

[mustang7757]

I am having the same problem and my old device was a galaxy 21 ultra now I have a galaxy s 9 plus is the device I am currently using and trying to sign into my acct wit but I no longer have the phone number tied to my samsung acct only luck I have came across online so from was a phone number for samsung support

Hi, welcome to AC!
You try contacting Samsung?

 

[kevin schirmer II]

Not yet haven't had a chance yet today but if I didn't get any answers on here was my next step

 

[mustang7757]

Not yet haven't had a chance yet today but if I didn't get any answers on here was my next step

They would be the only ones to help with that .

 

[kevin schirmer II]

Ok thanks

 

[mustang7757]

Ok thanks

Welcome , good luck..