1. Android Central Question's Avatar
    I bought a tab 6 today and all I get after powering it up is a Samsung Galaxy Tab S6 screen followed by a screen that says Samsung where it stops. It will not leave that screen unless I reset by holding power button + volume down than does it all over again.
    06-21-2020 07:45 PM
  2. mustang7757's Avatar
    Your connected to good wifi?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-21-2020 08:00 PM
  3. TNRonin's Avatar
    Not good. Have you tried a power + volume up and wiping the cache? I'm skeptical that will help this soon out of the gate but what the heck.
    06-21-2020 08:01 PM
  4. Laura Knotek's Avatar
    If you just got the tablet, then I'd recommend taking it back to the store for an exchange or refund. I wouldn't bother troubleshooting a brand new device that is buggy out of the box.
    06-21-2020 08:03 PM
  5. BergerKing's Avatar
    That, my friend, sounds like a major malfunction. With a just purchased device, I'd go through the inconvenience of returning it for another, because that should not happen. But one thing I'd ask is whether you charged it undisturbed before attempting to power it up? It might be worth a try, just as an edge against inconvenience.
    Laura Knotek likes this.
    06-22-2020 04:49 AM

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