1. Android Central Question's Avatar
    Tonight I decided to restart my phone - LG Stylo 3 Plus (and this isn't the first time I've done this in the 5 months I've owned it) and it powered on to a Secure Start-up, directing me to enter a password. I've never seen this secure start-up screen before.

    And I've never set up a password (or PIN, pattern, or fingerprint) on this phone.

    If I have to do a hard reset I'm going to be annoyed. I've already tried to unlock it via Find My Device but it wasn't detecting my phone at all.

    Pretty sure it's running Android 7.0

    Any help would be appreciated. For now I'll just keep googling to see if anyone has the answer. If not I'll just have to suck it up and do a hard reset.
    06-30-2020 09:50 PM
  2. mustang7757's Avatar
    Check in settings under security if encrypted the phone?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
    06-30-2020 10:51 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Has this always been your phone, or did you get it from someone else?
    07-01-2020 12:51 AM
  4. mustang7757's Avatar
    If they stuck on lock screen , then yes hard reset
    07-01-2020 01:01 AM
  5. Rukbat's Avatar
    If you have to enter a password, a reset won't change anything, except wipe out your data. About the only around it would be to flash the ROM back to the stock ROM - and learn to restart the phone at least once every 24 hours.
    Laura Knotek likes this.
    07-01-2020 11:44 AM

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