1. Android Central Question's Avatar
    Oneplus support flashed my phone yesterday and without realising it flashed it to 9. I was running 10.

    Ive tried a local upgrade but the device wont see the file.

    Ive contatced 1plus support who are so [language redacted by Mod] and have said I have to wait for an update from EE now and EE have said they are talking [language redacted by Mod] they dont control it

    What can i do?

    I have teh official ANdroid 10 update for my phone from the 1plus site

    TIA
    07-02-2020 11:05 AM
  2. Javier P's Avatar
    Welcome to the forums. Which OnePlus model do you have and which exact build is installed?

    I would recommend you to create an account so you can reply on this thread.
    BergerKing likes this.
    07-02-2020 11:08 AM
  3. Javier P's Avatar
    Also, after rolling back to Pie in most models you can't locally update to the latest build and you need to use an intermediate one.

    Just in case, make sure to remove the ".jar" extension at the end of the zip that you downloaded and that the file is in the root folder/Internal storage.
    kct1975 likes this.
    07-02-2020 11:54 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! Watch your language, this is a family site.

    Why exactly did OnePlus flash the phone for you? Did you send it in for a repair or something?
    07-02-2020 12:13 PM
  5. mustang7757's Avatar
    Agree with Javier which one plus you have ?
    07-03-2020 12:10 AM

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