1. Android Central Question's Avatar
    I have tried installing an update.zip from SD card but it says wrong footer, signature verification failed. It's USB debug mode is off. What do I do?
    07-08-2020 01:52 PM
  2. mustang7757's Avatar
    This a software update you trying through SD card ?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.https://forums.androidcentral.com/sh...d.php?t=409154
    07-08-2020 01:54 PM
  3. anon(10614692)'s Avatar
    Sounds like you were using the wrong or a corrupt file.
    Laura Knotek likes this.
    07-08-2020 02:13 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Did the bootloop start before or after installing the update? Did you root the phone, and have you been modifying it with various ROMs?
    07-09-2020 01:03 AM
  5. James Ndubuisi's Avatar
    The boot loop started after an OTA update, the phone didn't turn off during update because of low battery or so, after the update. The boot loop issue started
    07-10-2020 08:30 AM
  6. James Ndubuisi's Avatar
    It is not rooted and the phone has never been modified since purchase. I was trying the update through an SD card to fix the boot loop issue
    07-10-2020 08:31 AM
  7. James Ndubuisi's Avatar
    I have tried installing the stock room through sd card and an update file but same "wrong footer, signature verification issue". Is there a way I can get a legit update file if the one I'm using is wrong or a signed stock rom?
    07-10-2020 08:33 AM
  8. B. Diddy's Avatar
    How old is the phone -- is it still under warranty? Since this was an official system update from Infinix, they should be responsible for any problems it causes. Try contacting their support: https://www.infinixmobility.com/care/support
    07-10-2020 10:47 AM
  9. James Ndubuisi's Avatar
    It was bought early last year, I don't think it's still under warranty. Is there another way I can fix it?
    07-10-2020 10:59 AM
  10. James Ndubuisi's Avatar
    And sincerely the warranty process in my country is not something I've seen work before. I will prefer fixing it myself.
    07-10-2020 11:02 AM
  11. B. Diddy's Avatar
    Ok, it's still worth contacting their support to see if they can help with reflashing the stock ROM in a bootlooped phone. Another good resource would be the forums at XDA-Developers.com.
    07-10-2020 11:07 AM
  12. James Ndubuisi's Avatar
    Thank you sir. Is there a way I can get the signed stock rom or update file
    07-10-2020 03:15 PM
  13. James Ndubuisi's Avatar
    I downloaded some from some sites and forums talking about using miracle box Qualcomm flash software and some other software but all attempts failed and it seems the version of files I have isn't signed, an infinix forum said I should back up the rom of an existing phone of exactly same model or update file and use but can't find one
    07-10-2020 03:18 PM
  14. mustang7757's Avatar
    Thank you sir. Is there a way I can get the signed stock rom or update file
    Hi, best place is to ask on XDA forum , im not sure you'll get much help here as its not as popular as Samsung, Google, LG etc

    You might have to flash through adb commands.
    07-10-2020 03:19 PM
  15. James Ndubuisi's Avatar
    Adb is showing unauthorized because debug isn't enabled or so I heard
    07-10-2020 03:42 PM
  16. James Ndubuisi's Avatar
    Thank you sir. I'll ask at XDA forum
    07-10-2020 03:42 PM
  17. mustang7757's Avatar
    Adb is showing unauthorized because debug isn't enabled or so I heard
    First time doing this ?
    07-10-2020 03:42 PM

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