Android phone charging, but charging icon not showing?

[SAMUEL ESE]

I use a TECNO7C droidpad but it suddenly stopped charging, I noticed that if the device is on, it won't show the charging icon but if I switch off the device, it starts to charge, I have never seen anything like this before. I have booted into safe mode, tried different chargers and have even reset the device to factory settings but still doesn't work. Please help, my phone is rooted and OS version is 6.0

 

[B. Diddy]

Can you clarify -- are you saying that the phone actually doesn't charge while powered on, or just that the charging icon​ doesn't show (but it still charges)?

 

[mustang7757]

You have custom Rom on it ?

 

[SAMUEL ESE]

B. Diddy
Senior Ambassador
Can you clarify -- are you saying that the phone actually doesn't charge while powered on, or just that the charging icon​ doesn't show (but it still charges)?

The charging icon doesn't show but still charges. I have an issue with the phones charging port so it is very difficult for me to know if the phone is actually charging at the moment.

 

[SAMUEL ESE]

mustang7757
Trusted Member
Ambassador
You have custom Rom on it ?


No I don't have a custom ROM on it.

 

[B. Diddy]

Is there a reason you rooted the phone? Is it modified in any way?

 

[mustang7757]

Thats my next question , you changed anything with root permission?