1. Andrea_Maz's Avatar
    Hello! I ordered my Bluetooth headphones on E- Bay and, unfortunately, I noticed that, no matter how long I charge the battery, it is never 100% full, moreover it becomes low very fast, almost after one video or a few songs. Also, one of them does not work at all. Do you know what the problem is?
    07-31-2020 08:03 AM
  2. hallux's Avatar
    Well, what headphones are they? Were they new, or advertised as such?

    I stick to name brand from reputable sources, you may have bought from a less than reputable eBay seller (is there such a thing as a REPUTABLE eBay seller of electronics?).
    Andrea_Maz and Laura Knotek like this.
    07-31-2020 08:06 AM
  3. Andrea_Maz's Avatar
    Hello! Thank You for your quick response The name of my headphones is :
    Wireless Bluetooth 5.0 Earphones Headphones TWS Mini Earbuds Waterproof Headset

    I think they are new.

    Could You, please, maybe explain me in a few steps what should I do and how can I connect them with my Xiami Redmi Note 4? Maybe I am doing sth wrong... Maybe I did not connect them properly...
    07-31-2020 08:53 AM
  4. anon(10614692)'s Avatar
    They are clearly faulty and you should return them.
    Andrea_Maz and Laura Knotek like this.
    07-31-2020 09:01 AM
  5. hallux's Avatar
    Every brand is going to have different processes for pairing the buds to each other (if it's even possible) and for pairing to phones.

    I agree with @Galactic Zoo it might be better to try a return/refund, they should work out of the box with minimal effort needed.
    Andrea_Maz likes this.
    07-31-2020 09:41 AM
  6. Andrea_Maz's Avatar
    Thank You for your answers
    anon(10614692) likes this.
    07-31-2020 09:45 AM
  7. B. Diddy's Avatar
    "TWS" is a common brand name for no-name direct-from-China extremely cheap and terrible junk. Avoid in the future. Remember, if a deal seems too good to be true, then the device probably stinks.

    Keep in mind that eBay strongly protects its buyers:
    http://www.ebay.com/help/policies/eb...policy?id=4210
    pages.ebay.com/cl/en-us/coverage/BuyerProtectionForBuyers.html
    Laura Knotek and Andrea_Maz like this.
    07-31-2020 01:48 PM
  8. mustang7757's Avatar
    Thank You for your answers
    Where you able to resolve your issue?
    08-09-2020 05:49 PM
  9. Andrea_Maz's Avatar
    Yes, this video helped me a lot:



    Thanks for asking, that is very thoughtful and kind of You
    mustang7757 likes this.
    08-09-2020 06:31 PM
  10. mustang7757's Avatar
    Yes, this video helped me a lot:



    Thanks for asking, that is very thoughtful and kind of You
    Glad to hear that
    Your welcome!
    08-09-2020 06:40 PM

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