Why my mobile charging connect disconnects while in screen off mode?

[Android Central Question]

I have Vivo V 15 pro. After the latest update to android 10 based funtouch OS, mobile starts charging with initial normal charging icon, moves to dual engine fast charging mode. But the moment screen locks after idle time, it disconnect and the cycle of connect, normal charge, rapid charge and disconnect continues unless the phone is unlocked. It charges in dual engine fast charging mode when unlocked.

 

[mustang7757]

You try safe mode , see if its the same ?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Here are the steps for Safe Mode: https://www.hardreset.info/devices/vivo/vivo-v15-pro/safe-mode/

 

[mustang7757]

Also make sure your charger port free of lint,dirt or any build up