1. Android Central Question's Avatar
    I have a Samsung J5 (2017) I know, old version right? But for some reason my phone when on charge either continues to decharge or stops completely. Moving the charger does nothing, I've even tried resetting my phone recently. I've only had it for about a year and I need this phone to work. #poor. I need it for work purposes. Thank you to any phone experts out there
    08-19-2020 12:58 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you already tried different charging cables/plugs? And make sure the phone's USB port is clear of debris -- use a can of compressed air to blow it out.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    08-19-2020 01:12 PM
  3. L0n3N1nja's Avatar
    More often than not the issue lies with the charger, have you been able to try using a different charger?
    08-19-2020 01:12 PM

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