1. Android Central Question's Avatar
    When I plugged my Galaxy S10+ to the pc, the samsung folder doesn't show up on file explorer. I tried debug mode, transfer file usb cable only, genuine usb cable, and it already have latest software update.

    Does any one have this problem?
    09-02-2020 09:12 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which Samsung folder are you referring to? Not all directories on the phone will show up on the PC. Protected system directories won't be visible.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    Laura Knotek likes this.
    09-02-2020 10:01 PM
  3. mustang7757's Avatar
    You have SD card installed?
    09-02-2020 10:29 PM
  4. yuanyasmine's Avatar
    Which Windows OS are you using?
    09-03-2020 04:56 AM
  5. Kizzy Catwoman's Avatar
    Not all cables will transfer data. Have you tried a different cable? Also make sure the phone mode is transfer files not charging only.
    09-03-2020 05:14 AM
  6. anon(10614692)'s Avatar
    You will need Samsung USB drivers installed on your computer for it to recognise the phone
    09-03-2020 06:13 AM

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