1. Steel Rat's Avatar
    Hello All,

    My old Galaxy S8 was giving up the ghost, so I bought an LG (couldn't afford an S20 at this time).

    I backup up the S8 using Samsung Switch to my SD card, but now I can't use the Samsung Switch app to restore to the LG from that SD card backup. It will show that there is a backup, but won't let me restore.

    I don't have the S8 any more, traded it in for a discount on the LG.

    Am I screwed?
    09-10-2020 10:51 PM
  2. mustang7757's Avatar
    Yeah , you would need the other device to transfer data on the SD card, but hold on to it incase you get another samsung phone or can use a family member samsung to transfer it .
    09-10-2020 11:09 PM
  3. Steel Rat's Avatar
    Ok, I got my old Galaxy Tab S tablet out, and have copied the Smart Switch back to it. But I can't seem to figure out how to use that backup on the tablet. Smart Switch Mobile doesn't seem to have a way to look for it.
    12-23-2020 10:52 AM
  4. mustang7757's Avatar
    Ok, I got my old Galaxy Tab S tablet out, and have copied the Smart Switch back to it. But I can't seem to figure out how to use that backup on the tablet. Smart Switch Mobile doesn't seem to have a way to look for it.
    Go to accounts/back up. Try restore or external back up

    Samsung Switch restore to LG-screenshot_20201223-115534_settings.jpeg
    12-23-2020 10:56 AM
  5. Steel Rat's Avatar
    Under Settings>General>Accounts, there is no backup option.

    There is a Settings>General>Backup and reset section, but there is no option to restore from there.

    This is on the Tab S, btw.
    12-23-2020 11:14 AM
  6. mustang7757's Avatar
    Under Settings>General>Accounts, there is no backup option.

    There is a Settings>General>Backup and reset section, but there is no option to restore from there.

    This is on the Tab S, btw.
    You don't see those options like my screen shot?
    12-23-2020 11:41 AM
  7. Steel Rat's Avatar
    Nothing like that.
    12-23-2020 01:01 PM

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