11-12-2020 01:26 PM
44 12
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  1. Android Central Question's Avatar
    My internet consuming apps take a while to start up. This is very unusual behaviour. It happens on my mother's phone as well.
    The phone works perfectly on mobile data, but on all wifi networks, my apps lag. Apps like Twitter, Chrome, Spotify and Gmail need a while to start up. It's as if they're disconnected from the internet. My Instagram doesn't even fully load in which makes it completely useless.

    I have a Samsung Galaxy A51 bought earlier this year, the same thing happened on my old phone, a Samsung Galaxy s6.
    09-12-2020 02:21 PM
  2. belodion's Avatar
    All wifi-networks? These are good networks for other users?
    Laura Knotek likes this.
    09-12-2020 03:53 PM
  3. mustang7757's Avatar
    Try rebooting your router?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.


    https://forums.androidcentral.com/sh...d.php?t=409154
    Laura Knotek likes this.
    09-12-2020 03:55 PM
  4. Hackysac18's Avatar
    I'm the OP. Just created an account. I've rebooted the router so many times already. I've cleared my phone cache but that didn't fix it.
    09-12-2020 04:27 PM
  5. mustang7757's Avatar
    I'm the OP. Just created an account. I've rebooted the router so many times already. I've cleared my phone cache but that didn't fix it.
    Hi, welcome to AC!

    Is the router old? Maybe time for new one .
    09-12-2020 04:56 PM
  6. Hackysac18's Avatar
    the router is fairly new. There's nothing wrong with it, everything else works fine, like my and laptops. It's just my phone that his this problem
    09-12-2020 05:25 PM
  7. mustang7757's Avatar
    the router is fairly new. There's nothing wrong with it, everything else works fine, like my and laptops. It's just my phone that his this problem
    Try going over this guide , doesn't matter if other devices connect to it.


    https://forums.androidcentral.com/sh...d.php?t=326698
    Laura Knotek likes this.
    09-12-2020 06:48 PM
  8. Hackysac18's Avatar
    This link has good content but it's not helping me. I don't know how to access my router that way. I'm not very tech-savvy. I played around in my phone settings but nothing changed. I had factory reset my old phone but it changed nothing.
    09-12-2020 09:02 PM
  9. Mike Dee's Avatar
    the router is fairly new. There's nothing wrong with it, everything else works fine, like my and laptops. It's just my phone that his this problem
    Does any other phone on your router have this problem?
    09-12-2020 09:09 PM
  10. B. Diddy's Avatar
    If you don't know how to access your router's settings, then it may be hard to troubleshoot the issue. What's the brand and model of your router?
    mustang7757 and Laura Knotek like this.
    09-12-2020 09:15 PM
  11. mustang7757's Avatar
    If you don't know how to access your router's settings, then it may be hard to troubleshoot the issue. What's the brand and model of your router?
    Do we have any guides for tweaking setting on your router and how to access it?
    09-12-2020 09:42 PM
  12. B. Diddy's Avatar
    Do we have any guides for tweaking setting on your router and how to access it?
    Each router manufacturer will have their own interface, so it's not feasible to have a guide showing specific settings. I tried to describe some of these settings in general in that other guide.
    mustang7757 and Laura Knotek like this.
    09-12-2020 10:06 PM
  13. mustang7757's Avatar
    Each router manufacturer will have their own interface, so it's not feasible to have a guide showing specific settings. I tried to describe some of these settings in general in that other guide.
    Yeah true..
    09-12-2020 10:13 PM
  14. Laura Knotek's Avatar
    If you don't know how to access your router's settings, then it may be hard to troubleshoot the issue. What's the brand and model of your router?
    Do we have any guides for tweaking setting on your router and how to access it?
    If the OP provides the brand and model of the router then we may be able to provide better help.

    Also, OP are you using the 5 GHz or 2.4 GHz channels on your router?
    mustang7757 and B. Diddy like this.
    09-13-2020 01:12 AM
  15. Hackysac18's Avatar
    I don't know how to answer the GHZ question... because I don't know what that is, but rhe router brand is ZHONE
    09-13-2020 04:05 PM
  16. B. Diddy's Avatar
    And the model number?
    09-13-2020 04:10 PM
  17. Hackysac18's Avatar
    The model: 6718-W1-NA-0TM
    09-13-2020 04:28 PM
  18. B. Diddy's Avatar
    Ok, here's a site that gives you the basics on how to access your router's settings on your computer: https://setuprouter.com/router/zhone...-eub/login.htm. Start with that, then look over my wi-fi guide again, and see if you can try any of those tips now.
    Laura Knotek likes this.
    09-13-2020 04:53 PM
  19. Hackysac18's Avatar
    Ok so i entered my IP address into the web browser but it takes me to a bunch of google search results.
    In my phone there's a "manage router" option. I clicked it and gives me the dialogue box, I entered the username and password, but it takes me to a red page which says "400 bad request. No request found"
    09-13-2020 05:20 PM
  20. B. Diddy's Avatar
    You're saying you entered "192.168.1.1" in your computer browser's URL bar?
    09-13-2020 06:00 PM
  21. Hackysac18's Avatar
    That was the code I was supposed to enter?? I entered the IP address that was in my phone. But must it be done on a CPU?
    09-13-2020 06:28 PM
  22. B. Diddy's Avatar
    No, the guide I linked says to type in the IP address of the router. According to that guide, the default local IP address for the router is 192.168.1.1. If you or anyone else never changed it, then type that into the URL bar -- you should then see the login page. Use "admin" as both the username and password (again, assuming no one else changed them), which should get you to the menu.

    If that IP address doesn't work, then look on the underside or back of the router for a sticker that might have its default IP address printed on it.
    Laura Knotek likes this.
    09-13-2020 07:02 PM
  23. Hackysac18's Avatar
    When I type in that IP address it takes me to the "This site can't be reached" page
    09-13-2020 07:07 PM
  24. B. Diddy's Avatar
    Try 192.168.0.1. If that doesn't work, then as I mentioned previously, look on the underside or back of the router for a sticker that might have the default IP address listed.

    Also, just to be sure, you're connected to that wi-fi network, right? You're not on the phone's cellular mobile data connection only?
    09-13-2020 07:09 PM
  25. Hackysac18's Avatar
    I am on the WIFI network. None of it is working. The wifi's properties says IPv4 address. Should I try that?

    Ok so I entered the IPv4 address and it gave me the dialogue box. But I got the same red screen.
    09-13-2020 07:50 PM
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