Call sensor turn on

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Android Central Question

My tecno spar 5pro call sensor turn off how to open this
 
Welcome to Android Central! If you are referring to the proximity sensor, then I assume you mean that the screen is going black as soon as a call is started, correct? If you have a screen protector or a case on, try taking them off, since if they fit poorly and are blocking the sensor, that can cause this problem.
 

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