Its about my my phone..not working with earpiece on calls

[Android Central Question]

My phone which is infinix note 5 stylus..doesn't work with earpiece on calls..but works with music and the rest..pleas whats the cause

 

[anon(10614692)]

Does the earpiece have a microphone?

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[B. Diddy]

Welcome to Android Central! Please clarify -- by "earpiece", do you mean the built-in earpiece speaker, or are you talking about a separate wired or Bluetooth headset?

If you're talking about the built-in earpiece speaker, then be aware that media sounds don't come from that speaker. I checked the reviews for that phone -- it doesn't have stereo sound, so media sound only comes from the speaker at the bottom of the phone.

Make sure the earpiece speaker opening isn't clogged by lint.

 

[mustang7757]

Try safe mode and see if its ok