[Jockyspider]

hi i was going through my Samsung a71 and discovered a app called system helper service. I am wondering if this is a virus or many thanks

Here are screenshots of it. It under system apps

com.qualcomm.qti.services.systemhelper

And com.samsung.android.singletake.service

[anon(10614692)]

They are all legit.

[mustang7757]

They are system apps

[B. Diddy]

Why would an app with "Qualcomm" and "Samsung" in its app name be suspicious for being malware?

Phones have a LOT of system apps preinstalled. I suggest not worrying about what each and every one does unless you want to drive yourself a bit batty. Or unless your phone is behaving erratically or suspiciously, in which case you should mention that first.

[Jockyspider]

It was because I had a thing which was either downloading or updating called Google system update and panicked

[mustang7757]

It was because I had a thing which was either downloading or updating called Google system update and panicked

You'll be fine , no worries.

[Jockyspider]

OK so its that normal for Google system update to download via play store never seen it before because i had disabled download manager and Google play store

[mustang7757]

OK so its that normal for Google system update to download via play store never seen it before because i had disabled download manager and Google play store

Yes

[B. Diddy]

Why do you say that a system update was downloading via the Play Store?

Keep in mind that there can be various kinds of updates automatically downloaded by the system -- these can be Play Services updates, or Google Play security updates (which are separate from system updates), among other things.

I don't think you have to disable the Play Store or Download Manager. If you disable Download Manager, you'll have trouble downloading anything at all.

[Jockyspider]

Mustang7757 and b.diddy I sent you both a pm

[Jockyspider]

It was like this https://www.google.com/amp/s/www.chr...lay-store/amp/

[B. Diddy]

As far as I know, they're still not sending out the full system updates that way. But it may have been some other system component that was being updated that way, as I previously mentioned.

[Jockyspider]

Oh so it no a malware or virus then. Thats what was worrying me the most to be honest

[B. Diddy]

You're good.

[Jockyspider]

OK so that would of been a legit download then. I did cancel it as I panicked. So the Google system update is definitely normal

[Jockyspider]

Can someone confirm this cheers

[mustang7757]

Yes it's normal

[B. Diddy]

Can someone confirm this cheers

That's what I meant when I said you're good.