1. marlys222's Avatar
    Samsung s10 on 9/23/20 phone camera turns off as soon as I open it. "Security policy prevents use of camera" is the message I get when it turns off my camera. My voice to text stopped working, my Google assistant can listen but my voice is blocked. My screen rotation doesn't work without a lot of messing with it. I have done all the Samsung suggestions but it didn't fix anything. They are recommending a factory reset. The phone is less than 6 months old.
    droid93 likes this.
    09-24-2020 09:43 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did this happen right after a system update? Does it also happen in Safe Mode? https://www.t-mobile.com/support/dev...ung-galaxy-s10
    09-24-2020 11:53 AM
  3. mustang7757's Avatar
    Do you have developer option on ? If you mess with setting there turn sensor off it will display that security
    09-24-2020 12:38 PM
  4. droid93's Avatar
    From what I've read about this issue, the Nikon Snapbridge app can be the cause of it if you have that installed. If you don't, a factory reset may be your only option.
    09-25-2020 02:33 AM

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