1. AngelaM235's Avatar
    On my husbands phone there appears a thin red horizontal line when he presses the screen. It goes back to normal when he starts to scroll again.
    10-20-2020 03:56 PM
  2. Mike Dee's Avatar
    Hi, and welcome to Android Central Forums.

    Sounds like a screen hardware problem but it's difficult to say for sure without more information and troubleshooting.

    Please consider creating an account so we can communicate further and better assist you. As a guest you are not able to reply any threads.

    I have provided the link below so that you can register.

    https://forums.androidcentral.com/sh...d.php?t=409154
    10-20-2020 03:58 PM
  3. AngelaM235's Avatar
    On my husbands Samsung S10 a thin red horizontal line appears when he presses the screen but goes back to normal when released. This only appears on pictures and videos where there is a black background. This is normal on Facebook and no red line shows when pressed. Thanks.
    10-20-2020 04:28 PM
  4. B. Diddy's Avatar
    Welcome to Android Central! Are you talking about the stock Gallery app?
    10-20-2020 04:54 PM
  5. mustang7757's Avatar
    Hi, welcome to AC!

    This happens only face book ?
    10-20-2020 04:58 PM
  6. AngelaM235's Avatar
    Facebook is fine but there appears a flashing red horizontal line/beam when the screen is pressed when a video or a picture is viewed on another site. I’m not sure what stock gallery app is - sorry.
    10-20-2020 05:04 PM
  7. B. Diddy's Avatar
    Duplicate threads merged.
    10-20-2020 05:06 PM
  8. B. Diddy's Avatar
    I’m not sure what stock gallery app is - sorry.
    What I meant was -- does this only happen when viewing photos/videos in the gallery app on the phone?
    10-20-2020 05:07 PM
  9. AngelaM235's Avatar
    No it’s not on the gallery app.
    10-20-2020 05:15 PM
  10. Mike Dee's Avatar
    No it’s not on the gallery app.
    So it's only happening on one specific site?
    10-20-2020 05:16 PM
  11. mustang7757's Avatar
    No it’s not on the gallery app.
    Try safe mode , to do that press the power button until power off shows up then on screen long press power off until safe mode displays then tap., see if still happening , to exit out just restart the phone .
    10-20-2020 05:19 PM
  12. AngelaM235's Avatar
    Yes only one site.
    10-20-2020 05:22 PM
  13. B. Diddy's Avatar
    Ok, which site?
    10-20-2020 06:45 PM
  14. AngelaM235's Avatar
    Can’t remember but there were videos and photos on a black background.
    10-21-2020 01:46 AM
  15. B. Diddy's Avatar
    Try to reproduce the problem and pay attention to which app is being used at the time.
    10-21-2020 02:01 AM
  16. AngelaM235's Avatar
    Trying to remember it could have been YouTube. It was on a black background with pictures and videos scrolling down.
    10-21-2020 02:19 AM

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