1. meddly's Avatar
    It shutdowns/restarts on its own without warning. No Bixby Routines are active. If I decide to do a Factory Reset, will it fix those sudden shutdowns/restarts?
    11-12-2020 02:05 PM
  2. mustang7757's Avatar
    It shutdowns/restarts on its own without warning. No Bixby Routines are active. If I decide to do a Factory Reset, will it fix those sudden shutdowns/restarts?
    Hi, welcome to AC!
    How often it shuts down?
    11-12-2020 03:43 PM
  3. meddly's Avatar
    Randomly, without provocation.
    11-12-2020 04:01 PM
  4. mustang7757's Avatar
    Randomly, without provocation.
    Try safe mode for extended period see if 3rd party app causing this.
    Laura Knotek likes this.
    11-12-2020 04:09 PM
  5. B. Diddy's Avatar
    You could also try wiping the cache partition: https://www.t-mobile.com/support/dev...ung-galaxy-s10
    Laura Knotek likes this.
    11-12-2020 04:20 PM

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