1. Android Central Question's Avatar
    My phone will turn off after a certain period of inactivity, as expected, but then it keeps lighting up / turning on, and I can't figure out why. There is no sound to accompany this, and no new emails (outlook, email) or slack messages or similar. How to I go about troubleshooting this problem? It is draining my battery life.

    Thank you!
    12-01-2020 11:18 AM
  2. mustang7757's Avatar
    Which phone ?

    How often you hear it ?
    Can try safe mode see if it goes away.

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    12-01-2020 11:29 AM
  3. seawarrior181's Avatar
    > How often do you hear it ?
    There is no sound when it happens. It happens about once or twice a minute. How do I get into safe mode? I can google that...
    12-01-2020 12:32 PM
  4. seawarrior181's Avatar
    ok, rebooted in safe mode, I will let you know what happens.
    12-01-2020 12:34 PM
  5. mustang7757's Avatar
    Hi, welcome to AC!

    Ok let me know
    12-01-2020 12:44 PM
  6. seawarrior181's Avatar
    Mustang, thanks for the link and the help btw. Looks like it's not happening in safe mode.
    mustang7757 likes this.
    12-01-2020 12:45 PM
  7. mustang7757's Avatar
    Mustang, thanks for the link and the help btw. Looks like it's not happening in safe mode.
    Ok , might be a app causing this .
    Have to eliminate one by one until goes away
    12-01-2020 12:49 PM
  8. seawarrior181's Avatar
    ok thanks. Sadly I have just seen it happen in safe mode. In safe mode I expect that it is probably one of the apps that is NOT greyed out that might be responsible?
    12-01-2020 12:57 PM
  9. mustang7757's Avatar
    ok thanks. Sadly I have just seen it happen in safe mode. In safe mode I expect that it is probably one of the apps that is NOT greyed out that might be responsible?
    So it happens in safe mode ?
    12-01-2020 01:00 PM
  10. mustang7757's Avatar
    12-01-2020 01:00 PM
  11. seawarrior181's Avatar
    It's an LG Stylo 5, LM-Q720CS.
    mustang7757 likes this.
    12-01-2020 01:07 PM
  12. B. Diddy's Avatar
    Welcome to Android Central!

    See if anything shows up in the Notification Log: https://www.theverge.com/2018/10/19/...ry-how-to-view

    Also, look through the system settings to see if there's an option to wake upon picking the phone up -- if something is wrong with the sensors, then maybe it's falsely thinking you're picking it up.
    12-01-2020 01:08 PM
  13. mustang7757's Avatar
    It's an LG Stylo 5, LM-Q720CS.
    Also try this app I'd it can pick up anything

    https://play.google.com/store/apps/d...mj.toastsource
    12-01-2020 01:10 PM
  14. seawarrior181's Avatar
    Thanks gents, I will follow both suggestions and update this thread with my results.
    mustang7757 likes this.
    12-01-2020 01:16 PM

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