1. Android Central Question's Avatar
    I have a Galaxy Note 8, recently as soon as I make a call the screen goes black and I do not know how to make the screen stay up.

    Rick
    [Mod redacted email]
    12-20-2020 03:49 PM
  2. mustang7757's Avatar
    Hi, do you use a case or screen protector?
    Have you tried safe mode if still happening?
    Does screen go back on when pressing the power button?


    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    12-20-2020 03:54 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! It's probably due to the proximity sensor inappropriately activating as soon as the call goes through. As mustang7757 suggested, this can be due to a poorly fitted screen protector or case that is blocking the sensor.
    12-20-2020 04:48 PM

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