A
Android Central Question
Hello guys
I have the following problem.
I have completely locked my Samsung Galaxy Note 8 (Android 9) by entering the code/pattern incorrectly multiple times - congratulations on my stupidity.
sorry, my English skills are not good.
I contacted Samsung customer service via email. They have not contacted me until today and that is now over two months ago.
When restarting my cellphone there comes the following error message:
"Verification failed your device cannot be restarted. The integrity check has failed. You have to reset your device to factory settings. This will delete all of your data."
All my data is encrypted.
My questions are::
1# Is there a possibility to backup all my data?
If yes, how ? Who could help me with this?
2# What do I have to do?
3# What do I have to pay attention to?
4# Is it possible to delete or reset this request?
5# Are there any programs that can help me?
6# how do i decrypt all my data?
My smartphone has never been rooted/flashed, I bought it from Vodafone store back in the day.
My main priority is to backup all my data. (e.g. also Safe Folder (content), protected notes, photos, contacts, ...).
It is difficult for me to understand all the instructions or descriptions (here/general) right away, but I am trying hard to change that and see it as an incentive to understand everything.
I thank you for your tips and suggestions, in case of misunderstandings feel free to contact me.
I have the following problem.
I have completely locked my Samsung Galaxy Note 8 (Android 9) by entering the code/pattern incorrectly multiple times - congratulations on my stupidity.
sorry, my English skills are not good.
I contacted Samsung customer service via email. They have not contacted me until today and that is now over two months ago.
When restarting my cellphone there comes the following error message:
"Verification failed your device cannot be restarted. The integrity check has failed. You have to reset your device to factory settings. This will delete all of your data."
All my data is encrypted.
My questions are::
1# Is there a possibility to backup all my data?
If yes, how ? Who could help me with this?
2# What do I have to do?
3# What do I have to pay attention to?
4# Is it possible to delete or reset this request?
5# Are there any programs that can help me?
6# how do i decrypt all my data?
My smartphone has never been rooted/flashed, I bought it from Vodafone store back in the day.
My main priority is to backup all my data. (e.g. also Safe Folder (content), protected notes, photos, contacts, ...).
It is difficult for me to understand all the instructions or descriptions (here/general) right away, but I am trying hard to change that and see it as an incentive to understand everything.
I thank you for your tips and suggestions, in case of misunderstandings feel free to contact me.