1. Marco772's Avatar
    Hi, strange one this. On my previous Moto G6 phone I noticed that game notifications for Words With Friends and chat notifications from the KIK app had stopped appearing.
    I had double-checked all phone and all settings but to no avail.
    Actions, check app notification settings, turn on battery saver, data saver, restarted phone.

    I recently got Samsung S8 and assumed this would resolve the issue, however it appears to have carried over! So I am assuming this must be somehow Google profile related.

    Has anyone else experienced this? I would love to get it all working again.
    Thanks.
    01-22-2021 01:29 PM
  2. B. Diddy's Avatar
    Does it help if you turn off Battery Optimization for those apps?
    VidJunky likes this.
    01-22-2021 02:34 PM
  3. Marco772's Avatar
    Hi, this isn't turned on for those apps. Most apps seem fine. I'm mostly intrigued that the issue has followed from one phone to another.
    01-23-2021 04:41 AM
  4. B. Diddy's Avatar
    Do notifications flood in when you manually open those apps?
    01-23-2021 12:07 PM
  5. Marco772's Avatar
    No, the in app notifications show, they just don't appear in the status bar.
    I also had the same issue with my SMS app Chomp.
    So I can only see any activity for these three all's if I manually open them.
    Whatsapp and FB and Instagram all seem fine.
    It's very vexing!
    01-24-2021 12:49 PM
  6. B. Diddy's Avatar
    Can you show a screenshot for the Settings>Apps>Notifications​ menu for any of those apps?
    01-24-2021 01:17 PM
  7. mustang7757's Avatar
    No, the in app notifications show, they just don't appear in the status bar.
    I also had the same issue with my SMS app Chomp.
    So I can only see any activity for these three all's if I manually open them.
    Whatsapp and FB and Instagram all seem fine.
    It's very vexing!
    Make sure these apps are not put to sleep by device care
    VidJunky likes this.
    01-24-2021 04:07 PM
  8. Marco772's Avatar
    I think I may have fixed it by uninstalling a cleaner app I had on both phones. Will update if so.
    B. Diddy and ManiacJoe like this.
    01-24-2021 05:20 PM
  9. B. Diddy's Avatar
    Aha! Yeah, "cleaner" apps almost always cause more problems than they claim to solve.
    VidJunky likes this.
    01-24-2021 05:21 PM
  10. Marco772's Avatar
    Yes, the hours I could have saved!
    It was one just called Phone Cleaner that has great ratings on the Play Store. Something early didn't react well though. Normal service seems to have now resumed!
    Thanks for the advice.
    01-25-2021 01:58 PM
  11. mustang7757's Avatar
    App cleaners , anti-virus,battery helper apps they cause issues , try stay away from them .
    01-25-2021 02:51 PM
  12. B. Diddy's Avatar
    Unfortunately, ratings don't mean everything in the Play Store, because fake reviews can still be pretty rampant. In addition, some app developers try to encourage good reviews by offering something in return.
    01-25-2021 03:41 PM

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