Cannot add disappeared individual contact shortcut icons back to home screen

[gamartin]

Samsung Galaxy S8. Individual Contacts icons began disappearing form the home screen. When I go to Contacts, select a contact, and select "Add to Home Screen," I get a message saying "Contact is already on Home Screen."

Which it is not.

Any advice?

 

[B. Diddy]

Welcome to Android Central! Are you using the stock One UI launcher, or a 3rd party launcher like Nova?

 

[mustang7757]

Hi, welcome to AC!

Do other apps disappear from home screen also ?

 

[gamartin]

I'm sorry for not being very tech savvy, but I don't even understand the question about launchers.

 

[gamartin]

No, no other apps disappear. And the Contacts icon shortcut did not disappear, just the individual contact shortcuts.

 

[mustang7757]

No, no other apps disappear. And the Contacts icon shortcut did not disappear, just the individual contact shortcuts.

Hmm strange , was the contact app updated when this happened?

 

[gamartin]

Not that I am aware

 

[mustang7757]

How long does it take once you have them on the home screen?

 

[B. Diddy]

I'm sorry for not being very tech savvy, but I don't even understand the question about launchers.

The homescreen interface is the launcher. The one the phone came with is Samsung's One UI launcher. You can install a 3rd party launcher (like Nova Launcher) which can change how the interface looks (some of them are drastically different, others similar but with more versatility). If you're using the phone brand new and don't know what a launcher is, then most likely not the issue. If the phone belonged to someone else (or someone else set it up for you), it's still a possibility.

Have you swiped left/right to look at all of your homescreens to make sure you're not missing the added contact on one of the other homescreens?

 

[gamartin]

Sorry if I'm not being clear. They've been on the home screen since I had the phone, then they just started disappearing. And now when I try to put them back on, it just says "Contact is already on Home Screen." Will not to let me put them back on the home screen.

 

[gamartin]

No one owned the phone before. And yeah, they are not on any of the home screens.
I can try the third party launcher idea if you think that will help.

 

[mustang7757]

Sorry if I'm not being clear. They've been on the home screen since I had the phone, then they just started disappearing. And now when I try to put them back on, it just says "Contact is already on Home Screen." Will not to let me put them back on the home screen.

Ok gotcha, how many home screen you have ? To tell can you swipe to more pages left or right?

 

[gamartin]

5 total, 4 to the right

 

[mustang7757]

5 total, 4 to the right

And no shortcuts on any of them ?

You might have to search for home launcher in app settings and clear its data and then force stop it, but this will delete your home screen setup

 

[gamartin]

thanks for the help

 

[mustang7757]

thanks for the help

No problem , hopefully we can get this going for you .