1. Android Central Question's Avatar
    Samsung S21 5G running Andriod 11.
    On my old phone (S9) if I saved a spreadsheet from Excel app, I could save it into a sub folder in 'documents' and I would be able to view it through using 'My files' and clicking on the 'Documents' category icon, and navigating to the sub folder, and bang, there it was. All good.
    Now, on my S21, when I perform the same operation it seems to save to the internal storage/documents folder, but is not visible when I use 'My files' and click on the Documents category. The sub folder is there, but not the newly saved document is not.
    Why is 'My files' not seeing all my documents in the internal storage/documents folder, and is the a known issue/solution?
    04-05-2021 02:26 AM
  2. mustang7757's Avatar
    Try searching the name in my files or other check download folder.

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.

    04-05-2021 10:14 AM
  3. smvim's Avatar
    Check the settings menu in your Excel app and see if there's an option to set the default save folder. It sounds like the Excel app is saving files to a different folder. Either alter the Excel app or use the My Files app to look into the folder the Excel app is currently using as its default save.
    04-05-2021 10:26 AM

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