07-07-2022 01:37 PM
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  1. Android Central Question's Avatar
    I've tried all the commonly suggested troubleshooting tips for unresponsive or problematic apps (from the simple deleting cache to the drastic factory reset). Real Racing 3, Mobile Legends, and Darkness Rises are the 3 games that currently do not wish to load past the startup screen. For the most part, it seems to be caused by a server timeout. This also seems to be in no way related to my network connection, due to the fact that pubg mobile starts and runs smoothly. I'm always running the latest software and this problem has been plaguing my Galaxy S20 Ultra since approximately fall of 2020, first noticed with Mobile Legends (a game I played quite often for a couple months prior to this).
    04-15-2021 10:59 PM
  2. mustang7757's Avatar
    You download from play store ?
    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    04-15-2021 11:22 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?
    04-16-2021 12:47 AM
  4. HelpWithGames's Avatar
    I apologize. I didn't realize I hadn't been logged in when posting the question. All three apps were downloaded from play store.
    04-16-2021 09:38 PM
  5. HelpWithGames's Avatar
    Welcome to Android Central! Does this happen on both wi-fi and mobile data?
    That's correct.
    04-16-2021 09:38 PM
  6. HelpWithGames's Avatar
    You download from play store ?
    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/sh...d.php?t=409154
    Also, yes. All 3 mentioned apps were play store downloads.
    04-16-2021 09:40 PM
  7. mustang7757's Avatar
    Also, yes. All 3 mentioned apps were play store downloads.
    Hi, welcome to AC!

    Do you use a VPN?
    04-16-2021 11:02 PM
  8. HelpWithGames's Avatar
    Hi, welcome to AC!

    Do you use a VPN?
    No
    04-16-2021 11:03 PM
  9. mustang7757's Avatar
    No
    What about getting in contact with the dev of those apps?
    04-16-2021 11:06 PM
  10. L0n3N1nja's Avatar
    Out of curiosity and in case it becomes relevant which version of the phone do you have? Is it the Snapdragon or Exynos? Carrier or unlocked?
    04-16-2021 11:20 PM
  11. HelpWithGames's Avatar
    Out of curiosity and in case it becomes relevant which version of the phone do you have? Is it the Snapdragon or Exynos? Carrier or unlocked?
    Qcom, carrier
    04-16-2021 11:30 PM
  12. HelpWithGames's Avatar
    What about getting in contact with the dev of those apps?
    That doesn't seem to be a fruitful endeavor (long story short).
    04-16-2021 11:30 PM
  13. mustang7757's Avatar
    That doesn't seem to be a fruitful endeavor (long story short).
    What about other games then you mentioned any issue?
    04-16-2021 11:53 PM
  14. HelpWithGames's Avatar
    What about other games then you mentioned any issue?
    I can launch pubg and cod mobile, both very demanding games. Asphalt 9 works too.
    04-16-2021 11:54 PM
  15. mustang7757's Avatar
    I can launch pubg and cod mobile, both very demanding games. Asphalt 9 works too.
    Interesting, I'm sure you tried uninstall and install of those apps ?
    04-16-2021 11:56 PM
  16. mustang7757's Avatar
    So recap here
    You did a factory reset
    It happens on both WiFi and Data
    No vpn

    To me it sounds like something up with those games because other ones not giving issue to say something with the device .
    04-17-2021 12:00 AM
  17. HelpWithGames's Avatar
    Interesting, I'm sure you tried uninstall and install of those apps ?
    Yup, and clear cache partition, prior to complete factory reset.
    04-17-2021 12:00 AM
  18. HelpWithGames's Avatar
    So recap here
    You did a factory reset
    It happens on both WiFi and Data
    No vpn

    To me it sounds like something up with those games because other ones not giving issue to say something with the device .
    From what I can tell, nobody seems to be experiencing this issue on in my region or on my device. It's hard to find someone with this issue at all. So I'm not sure how it can be as simple as just an error the devs made.
    04-17-2021 12:03 AM
  19. mustang7757's Avatar
    From what I can tell, nobody seems to be experiencing this issue on in my region or on my device. It's hard to find someone with this issue at all. So I'm not sure how it can be as simple as just an error the devs made.
    Do you use ad guard or antivirus application? Tell me a little bit about what you have on the phone , mostly stock , anything out ordinary installed?


    I agree there, especially 3 games
    04-17-2021 12:04 AM
  20. mustang7757's Avatar
    What region you in ? So you have the Exynoss chip version
    04-17-2021 12:05 AM
  21. HelpWithGames's Avatar
    Do you use ad guard or antivirus application? Tell me a little bit about what you have on the phone , mostly stock , anything out ordinary installed?


    I agree there, especially 3 games
    I tried the malware detector apps after experiencing this issue and that has never solved found anything. I did download something called nutaku and a couple of the typical rooms and emulators but I figured the chances that there's a virus going undetected and causing this very specific problem is highly unlikely. I figured Facebook or some Google play games or play store account may be the culprit but it was so random and I figured a factory reset would fix all such causes.
    04-17-2021 12:10 AM
  22. HelpWithGames's Avatar
    What region you in ? So you have the Exynoss chip version
    U.S. West, Qualcomm Snapdragon
    04-17-2021 12:11 AM
  23. mustang7757's Avatar
    U.S. West, Qualcomm Snapdragon
    Thanks for verifying that
    04-17-2021 12:15 AM
  24. mustang7757's Avatar
    What about making another google account and see with that if they download , maybe something with the one you currently using , just add another gmail account and use that for play store when u download those games with that and see what happens?
    04-17-2021 12:18 AM
  25. B. Diddy's Avatar
    That doesn't seem to be a fruitful endeavor (long story short).
    You'd be surprised -- if they're halfway decent devs, they should respond to concerns from users. I've had plenty of devs respond to me pretty promptly, so it's certainly worth a try.
    04-17-2021 12:49 AM
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