MTP error on Android - how to fix this

[Android Central Question]

There was a problem with my old Prestigio phone today. When I turned on the phone, after the battery was discharged and after it stood in that state for a couple of days, an MTP error occurred when turning on the phone.

Here's how it looks like: bit.ly 3bcPyAO (just put "/" after ".ly")

By the way, I'm not sure what version of the system it is, maybe it's 5.x.x. I tried to hold down the power button to reboot it, but it didn't work. It still stands like this, only that empty row (black) moves slowly into the rows below and so on.

 

[mustang7757]

Hi which device?

Can you post a screenshot using these guidelines
https://forums.androidcentral.com/showthread.php?t=413366

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply.
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! I'll upload the screenshot:



That sure doesn't look good. I would suspect a motherboard failure. You'd have to bring it to a repair shop, but for such an old phone, it's really not worth it, unless there's some sort of crucial data on the phone that you never backed up or synced anywhere else.