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Samsung Cloud to One Drive Migration

Asked: May 08 2021 | 9:18 pm EDT 174 Views 1 Answers

Hi all,

So recently there was a migration to One Drive from Samsung Cloud.

However, I have an issue, and a question too.

1. Am I only allowed to back up 15gb before I have to pay, like if I were to download the app and log in via my email? I have around 140gb of storage, and trying to declutter my phone (80-90k of photos/videos). I was considering to just use Google Photos while it's still free.

The issue:

It keeps telling me my Microsoft Account is linked to a Samsung account already, and I must remove it to continue.

I've done this, via unlinking via my email, and my Samsung account itself, but it still tells me the same thing when I try again.