1. Android Central Question's Avatar
    My phone is currently in a boot loop. After the android galaxy logo appears, whatever i do the samsung logo appears and interrupts (can't do anything at this phase) and then is stuck there at the samsung logo until the loop starts again.

    I've tried to enter safe mode, and recovery mode, but the samsung logo appears again and the phone then becomes unresponsive.
    06-16-2021 08:53 PM
  2. mustang7757's Avatar
    Can you enter download mode ?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply
    https://forums.androidcentral.com/sh...d.php?t=409154
    06-16-2021 09:17 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Can you force a shutdown first by pressing and holding Power and Vol Down for about 30 seconds?
    06-16-2021 09:22 PM
  4. gjsdlsu's Avatar
    @mustang7757 no, I cannot. Any function I try is interrupted by the Samsung logo showing up and restarting the loop.

    @B. Diddy, I can only force a shutdown by draining a battery. To answer your question, yes I could force a restart but not a shutdown.
    06-16-2021 09:52 PM
  5. B. Diddy's Avatar
    Something might be wrong with the motherboard or the Power button itself. Is the phone still under warranty?
    06-16-2021 10:20 PM
  6. gjsdlsu's Avatar
    Unfortunately, no. It expired around a month ago.
    06-16-2021 10:30 PM
  7. B. Diddy's Avatar
    Sorry, you might just have to bring it to a repair shop. In case the Power button is stuck for some reason, try swabbing around it with rubbing alcohol, which can help get rid of any residue that might be causing it to stick.
    06-16-2021 10:31 PM
  8. mustang7757's Avatar
    @mustang7757 no, I cannot. Any function I try is interrupted by the Samsung logo showing up and restarting the loop.

    @B. Diddy, I can only force a shutdown by draining a battery. To answer your question, yes I could force a restart but not a shutdown.
    Hi, welcome to AC!
    Your phone looks to be be soft brick
    Can you get it to power off ?
    Try even with it connected to computer the method to get in download mode
    06-16-2021 10:38 PM
  9. mustang7757's Avatar
    06-16-2021 10:46 PM
  10. J Dubbs's Avatar
    @mustang7757 no, I cannot. Any function I try is interrupted by the Samsung logo showing up and restarting the loop.

    @B. Diddy, I can only force a shutdown by draining a battery. To answer your question, yes I could force a restart but not a shutdown.
    You've probably already covered this, but be sure your phone isn't in a case....a sticking power button on a case will give you a boot loop and you'll never suspect it's the case. I just had this happen on a brand new phone with a brand new expensive case, the last thing I suspected was the case.... I thought for sure my brand new phone was bad.
    B. Diddy and mustang7757 like this.
    06-17-2021 04:01 AM

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