LG-G4 call volume goes low when phone rings

[Android Central Question]

When my wifes LG-G4 phone rings the volume automatically goes low. She has to go to volume control to increase it to a level she can hear. This does not happen on my LG-G4

 

[B. Diddy]

Welcome to Android Central! Does the volume drop again during the call, or does it stay up for the remainder of the call? Does this happen in Safe Mode as well? https://www.t-mobile.com/support/devices/android/lg-g4/safe-mode-lg-g4

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[mustang7757]

Any power saving mode on for battery life?