[Android Central Question]

The phone will connect to wifi but that's about it. There is an "x" above the bars. I've restarted the phone several times, resetted the network settings as well as resetted the phone to factory settings, and nothing has worked. I purchased the phone almost 2 years ago from Best Buy. It was being used in the Caribbean by my mom. A few months ago out of no where this problem happened.

[mustang7757]

How old the sim ?
Where is the phone now and carrier?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/sh...d.php?t=409154

[B. Diddy]

Welcome to Android Central! Are you saying that you're still using the same SIM that your mother used in the Caribbean (and I assume you're in a different country now)? If it still has the same SIM that was being used in the Caribbean, it wouldn't work in a different country if (a) the account stopped being paid for, or (b) if Roaming is turned off or not covered by the original wireless plan.