07-23-2021 03:23 PM
38 12
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  1. Waizor's Avatar
    Hi all!

    I bought a new One Plus 8T yesterday and cloned my old 3T with it so I could keep all my settings (Oneplus/Google cloning application from Play store). However, I believe the "main Google account" is wrong.

    My One Plus 3T had several accounts logged in because of some email inboxes I had to keep track of at the time. Because I do not require these accounts anymore I removed all of them after cloning (Android said I could remove all these accounts after the cloning, so I did). However, when I now go to Settings -> Accounts it says the following:

    Accounts for <old-account>:
    Google <correct email, not linked to old account>
    Reddit <correct email, not linked to old account>
    Whatsapp
    etc.

    So it lists all those correct accounts, including my correct e-mail address, under a list that starts with "accounts for <old-account>". I checked this old-account by logging in on my laptop, it says nothing about an 8T being connected to this account and does not hold any data like contacts.

    When I login to my correct (and current) Google account it does list my new phone and data.

    So why is my phone listing all my currect accounts under a what seems to be an "over-arching" account name? This old account was never a main account by any means on my old 3T, it was just logged because of the inbox.

    The problem is that I cannot seem to change that, the header "Accounts for <old-account>" is nothing more than that, just a header and I cannot click on it. I want to change it because that old account is still in use by other people (inbox for multiple purposes) and I do not want any link to my personal data to that account. How do I solve this?

    Thanks in advance and all the best,

    Waizor
    07-22-2021 12:44 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! See if this helps: https://www.androidcentral.com/how-c...google-account
    Laura Knotek likes this.
    07-22-2021 12:47 PM
  3. Waizor's Avatar
    Hi B. Diddy, thanks for your fast reply! I checked it out and my correct Google account is logged into the phone (also, no other accounts are even in the drop-down list). This makes me think the phone is now actually 'named' after that old Google account? I have added an imagine to clarify. Under the blue line it says, let's say, Office A (old account). Under all the black lines it simply states my correct e-mail address (and the one I am logged into under the Google settings).

    I am rather confused. When I go over to "about this phone", the name of the phone is simply One Plus 8T. I cannot find any section that lists "Office A" as its name.Wrong Google account as main account-android-central.jpg
    07-22-2021 01:37 PM
  4. B. Diddy's Avatar
    Go to Settings>About Phone​. Is there a Google Account listed there?

    Also, let me ask @Javier P and @mustang7757 if they have any input, since I now they have OnePlus phones as well.
    07-22-2021 01:42 PM
  5. mustang7757's Avatar
    I have the 1+7T pro mclaren no accounts under about phone , it there under Accounts itself
    Laura Knotek likes this.
    07-22-2021 01:53 PM
  6. mustang7757's Avatar
    If you go to settings>system>backup tap you can choose what account you want as default
    07-22-2021 01:55 PM
  7. Javier P's Avatar
    Hi B. Diddy, thanks for your fast reply! I checked it out and my correct Google account is logged into the phone (also, no other accounts are even in the drop-down list). This makes me think the phone is now actually 'named' after that old Google account? I have added an imagine to clarify. Under the blue line it says, let's say, Office A (old account). Under all the black lines it simply states my correct e-mail address (and the one I am logged into under the Google settings).

    I am rather confused. When I go over to "about this phone", the name of the phone is simply One Plus 8T. I cannot find any section that lists "Office A" as its name.Click image for larger version. 

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    Welcome to the forums. I think I know what you mean. The 'Device name' in About Phone is not related to your Google account, it's just a name that shows up when connecting to Wi-Fi, Bluetooth and such and you can change it. Tap the name and edit it.
    Wrong Google account as main account-screenshot_20210722-160739.jpg
    B. Diddy likes this.
    07-22-2021 02:11 PM
  8. Waizor's Avatar
    Hi all, thank you so much for the replies ! Let me try to answer each one.
    @B. Diddy, I also checked that in the last message, there is no account listed there. It simply says "One Plus 8T" as device name. No other information in that section regarding the name of the phone.
    @mustang7757 That back-up setting is currently off. When I activate it, it only lists the only logged-in account on the phone: the correct one. When I activate that back-up and go back to Settings > Accounts, it still says "Accounts for Office A".
    @Javier P, same answer as for B. Diddy, the phone is simply called "One Plus 8T" there. When I change that name to something else and save it, the Settings>Accounts section still mentions "Accounts for Office A".

    In the end I do not really "care" that it says the old account name there, but it kinda gives me the feeling it is still connected to that old account somehow and I prefer to keep my private data off there.
    07-22-2021 02:22 PM
  9. mustang7757's Avatar
    Hi all, thank you so much for the replies ! Let me try to answer each one.
    @B. Diddy, I also checked that in the last message, there is no account listed there. It simply says "One Plus 8T" as device name. No other information in that section regarding the name of the phone.
    @mustang7757 That back-up setting is currently off. When I activate it, it only lists the only logged-in account on the phone: the correct one. When I activate that back-up and go back to Settings > Accounts, it still says "Accounts for Office A".
    @Javier P, same answer as for B. Diddy, the phone is simply called "One Plus 8T" there. When I change that name to something else and save it, the Settings>Accounts section still mentions "Accounts for Office A".

    In the end I do not really "care" that it says the old account name there, but it kinda gives me the feeling it is still connected to that old account somehow and I prefer to keep my private data off there.
    Is this a work phone?
    07-22-2021 02:23 PM
  10. Waizor's Avatar
    @Mustag7757 Nope, it is my personal phone. It is just over 24 hours "on" now. I cloned my old 3T who had that office account active in an inbox in Outlook, but it was never the main account of that 3T.
    07-22-2021 02:27 PM
  11. mustang7757's Avatar
    @Mustag7757 Nope, it is my personal phone. It is just over 24 hours "on" now. I cloned my old 3T who had that office account active in an inbox in Outlook, but it was never the main account of that 3T.
    Gotcha, i was explaining in another thread was Samsung trying to restore back up to a new Samsung , i advise against it because settings and different andriod version can screw with settings in the newer phone .. just wanted to explain that .
    07-22-2021 02:29 PM
  12. Waizor's Avatar
    Mm alright, so you are guessing that the cloning application simply messed something up? I will give a factory reset this weekend then, just to be sure . Should some other solution cross your mind, let me know . In any case, thank you very much for the help!
    mustang7757 likes this.
    07-22-2021 02:32 PM
  13. mustang7757's Avatar
    Go to settings>security and lock screen>tap device administrator is outlook activated there ?
    07-22-2021 02:34 PM
  14. mustang7757's Avatar
    Mm alright, so you are guessing that the cloning application simply messed something up? I will give a factory reset this weekend then, just to be sure . Should some other solution cross your mind, let me know . In any case, thank you very much for the help!
    Photos and texts messages are fine and files but settings can mess up.with new phones
    07-22-2021 02:35 PM
  15. Waizor's Avatar
    Go to settings>security and lock screen>tap device administrator is outlook activated there ?
    I do not have that option I believe, at least not a good translation to my language. There is an option called "Trust agents", which is Smart Lock (Google), not mentioning any account.
    07-22-2021 02:41 PM
  16. mustang7757's Avatar
    I do not have that option I believe, at least not a good translation to my language. There is an option called "Trust agents", which is Smart Lock (Google), not mentioning any account.
    Go into settings then type in top search bar device administrator ?
    07-22-2021 02:43 PM
  17. Waizor's Avatar
    There is something that would translate to Device administrator apps. There is nothing activated there. If I look for it in the search bar nothing pops up (also not in my language, tried multiple variations). What is it that that setting is supposed to show me? Maybe I can check whether that Device Administrator Apps is the correct one .
    07-22-2021 02:50 PM
  18. mustang7757's Avatar
    There is something that would translate to Device administrator apps. There is nothing activated there. If I look for it in the search bar nothing pops up (also not in my language, tried multiple variations). What is it that that setting is supposed to show me? Maybe I can check whether that Device Administrator Apps is the correct one .
    Sure
    07-22-2021 02:58 PM
  19. Waizor's Avatar
    Thanks! I had the correct one, so my screen basically looks the same. Outlook (slider on off), find my device (slider on off) and Authenticator (slider on off).
    07-22-2021 03:00 PM
  20. mustang7757's Avatar
    Thanks! I had the correct one, so my screen basically looks the same. Outlook (slider on off), find my device (slider on off) and Authenticator (slider on off).
    Ok , then start with the factory reset if you can fresh
    07-22-2021 03:01 PM
  21. Waizor's Avatar
    Will do! Just a quick question: I kinda want to keep all the files, so I am inclined to leave the option "erase internal storage" off. It says this will keep all music, photo's, video's and other personal info. It will still reset system info like Account information, contacts and application data. This will only erase contacts from my phone only right? So not from my google account (online)?
    07-22-2021 03:06 PM
  22. mustang7757's Avatar
    Will do! Just a quick question: I kinda want to keep all the files, so I am inclined to leave the option "erase internal storage" off. It says this will keep all music, photo's, video's and other personal info. It will still reset system info like Account information, contacts and application data. This will only erase contacts from my phone only right? So not from my google account (online)?
    Correct , and thats fine.
    07-22-2021 03:08 PM
  23. Waizor's Avatar
    Cool . Thank your for all the help! I will post a message in the weekend when I finish the reset
    mustang7757 likes this.
    07-22-2021 03:09 PM
  24. mustang7757's Avatar
    Cool . Thank your for all the help! I will post a message in the weekend when I finish the reset
    Ok sounds good , your welcome!
    07-22-2021 03:12 PM
  25. Waizor's Avatar
    Well I'll be damned. I think I might have found the culprit.

    When I go to Gmail -> Options (the 3 horizontal bars in the top left corner) -> Contacts (Under Google Apps) -> again options (3 horizontal bars top left corner) -> Settings. There it mentions "Office A" on the top, something I can change. However, it does not solve the problem when I change that name there. There is also an "accounts" button there, that still mentions "Accounts for Office A", even after changing & restarting the phone.

    Just wanted to share that at least I found a setting where that name was entered, something related to my Google account where my contacts are stored. I have absolutely no clue why that info was there, but alas .
    07-22-2021 03:32 PM
38 12

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