1. RayquonE's Avatar
    My phone is a Samsung Galaxy A10s. I was prompted to do the Android 11 update but when complete, the phone never comes back on and is unable to go into any type of factory setting to do the hard reset. If you try to do the hard reset, (Volume Up + Power) (Also tried Volume down + Power, unresponsive) the update just comes back up from 1%-99% and cuts off again. Also unable to go into download mode to try and do over the firmware from my PC. Any help?
    08-03-2021 02:04 PM
  2. mustang7757's Avatar
    While the phone boots up try download mode
    Volume down/power button same time with cable connected , not connected, if you have headphones try with them plugged in as well
    08-03-2021 03:01 PM

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