1. Android Central Question's Avatar
    Audio, video and pictures on my s10 have been corrupted. Initially it was just picture files randomly, got an sd card and it became worse, all media files are corrupt, I have had to remove every media file plus the so card, now I notice that on the podcast ,picture and video folders the same zgachaaf files still appear, deleting doesn't help, they find their way back and multiply.
    08-06-2021 11:48 AM
  2. mustang7757's Avatar
    You did this on your SD card ?

    I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

    https://forums.androidcentral.com/as...community.html
    08-06-2021 02:00 PM
  3. ab douglas's Avatar
    Internal storage, sd card didn't help.

    WhatsApp videos and images are safe, updated the Samsung gallery, updated the android software, no change.
    08-07-2021 01:45 AM
  4. B. Diddy's Avatar
    Welcome to Android Central! I got a couple of hits about "zgachaaf" on Google with similar descriptions to your issue, but no good answer. I doubt it's a virus, since there were no results about malware with that name.

    First, try wiping the cache partition: https://www.t-mobile.com/support/dev...ung-galaxy-s10. If that doesn't help, then you may want to try a factory reset.
    08-09-2021 05:03 PM
  5. mustang7757's Avatar
    WhatsApp videos and images are safe, updated the Samsung gallery, updated the android software, no change.
    Go into safe mode then My files app and delete them , do they reappear?
    08-09-2021 05:58 PM
  6. ab douglas's Avatar
    Thanks, wiped cache repeatedly, have a factory reset as last option.
    08-10-2021 03:47 AM
  7. mustang7757's Avatar
    Thanks, wiped cache repeatedly, have a factory reset as last option.
    Have you tried safe mode?
    Yes factory reset last option
    08-10-2021 02:28 PM

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