1. Android Central Question's Avatar
    I installed cpu z, and cup is snapdragon 652, but I don't have any software option in setting menu, what should I do
    10-15-2021 12:31 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It's a 5 year old phone, so it would've stopped getting official updates about 3 years ago.

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    10-15-2021 01:33 AM
  3. Asma Hosseini's Avatar
    hi I have a C9 pro, after I did reset factory on my phone, s health stopped working, " your device has been compromised, ...." , I checked my cpu and it's snapdragon, I don't know what to do, I don't have any software option in setting menu, too.
    10-15-2021 02:26 AM
  4. belodion's Avatar
    Welcome.

    Did you buy it recently? New, used? Why did you reset it?
    10-15-2021 04:07 AM
  5. Asma Hosseini's Avatar
    It's not new, It's 5 years that I've bought my phone. but recently, there was a problem with data using, so I had no choice but reset factory.
    5 years ago, It had the same problem, but it got solved, I don't know how
    10-15-2021 05:47 AM
  6. mustang7757's Avatar
    Hi welcome to AC!

    What Andriod version your running?
    10-15-2021 08:54 AM
  7. mustang7757's Avatar
    10-15-2021 09:05 AM
  8. B. Diddy's Avatar
    Even if you did a factory reset, it's still up to date in terms of updates -- a factory reset doesn't revert the phone back to its original Android version.
    10-15-2021 11:24 AM
  9. MNMobileGuy's Avatar
    What's the Baseband Version on the device? You can find that under Settings-->About
    10-15-2021 03:51 PM

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