Saving pictures and videos from kik app to my phone

[Android Central Question]

Why can i no longer save pictures and videos i receive to my phone? When i open to image/video and click on the tick icon at the top right corner to save it it says that ot has been saved but when i go to my gallery there is nothing there, i have tried the app settings and they are all turned on. This problem has only occurred roughly within the last four weeks. Can anyone help please?

 

[mustang7757]

Known issue and fix as of yet , can follow this ongoing thread about it .

https://forums.androidcentral.com/showthread.php?t=938039


[Thread closed to prevent parallel discussion]