Why is the sound cutting in and out when I use cellular calling?

[Android Central Question]

This started maybe in the past month or so.

When I call someone over cellular calling, the call sound cuts in and out a lot. Maybe 1 to 10 times per minutes. The interesting part is, the other person can hear me just fine.

When I use wifi calling, the call sounds great.

When I use google voice, which is data calling, the call sounds great.

I followed all the troubleshooting steps I found in a guide:

1. Restart
2. Toggle Airplane Mode
3. Install Carrier Updates
4. Install Device Updates
5. Clear Phone App Data
6. Reseat SIM Card
7. Reset Network Settings
8. Manually Select Network Modes
9. Run Safe Mode
10. Factory Reset

Any ideas would be greatly appreciated!

 

[Ben xfg]

Sounds like you either have spotty coverage or bad hardware.
Try forcing it to 3G network while on a call see if there's a difference?

 

[mustang7757]

Whos your carrier?

I'll leave a Link to register so you can communicate here, As a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Also, which phone?