1. CC Cheong's Avatar
    I bought a pre-owned LG G8 thinQ in Malaysia. Somehow the dealer got a phone from Verizon and it must have come to him without IMEI. Of course i didn't realize the significance of this with regards software updates. I can't receive software updates without the IMEI in the phone.

    Can anyone help me overcome this?
    12-26-2021 10:14 AM
  2. mustang7757's Avatar
    Welcome to AC!
    Phones in US doesn't come without IMEI, so something wrong right there, your dealer selling it to you is something wrong also . Return it back .
    Nothing you can fix with that.
    Laura Knotek, J Dubbs and aximtreo like this.
    12-26-2021 10:37 AM
  3. B. Diddy's Avatar
    Welcome to Android Central! That would be highly suspicious for a fake/knockoff phone or a stolen phone. I agree with mustang7757, ask the seller for a refund. If they refuse, then consider contacting local police authorities to report possible stolen merchandise.
    12-26-2021 06:55 PM

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