[Android Central Question]

the android green robot "erasing",then trying to start, then again robot, and round-round.

[B. Diddy]

Welcome to Android Central! Which brand and model is the TV? It sounds like hardware or firmware failure. Is the TV still under warranty?

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[nmsupport]

Hi there,
My tv 1 x ELECTRIQ 40" 1080P FULL HD LED ANDROID SMART TV WITH FREEVIEW HD was purchased in December 2017 from applicants direct. They say it is under warranty from UK warranty however, UK warranty say that they can't find me in their system. What do I do?

[B. Diddy]

Since the TV is more than 4 years old, I really doubt it's still covered by warranty. Most warranties are only for a year (maybe 2 years in Europe). If you bought insurance for the TV that's still active, then that would be the only way you could get the repair covered, but I'm guessing you probably didn't.