[Android Central Question]

I cannot download files from Facebook groups. When i select the file (pdf, word doc, excel file etc) a box comes up saying "downloading file" but it doesn't download into my phone and it doesn't even open the file. There are lots of helpful files on Facebook groups that I'm in but I cannot access them. I have a pdf app and I've got other files of this nature on my phone that I've downloaded from other sources, this just happens on Facebook but the help centre is no help on the matter

[Annie_M]

Hello and welcome! Could you please give us some clarification so we can help you? Specifically, what device are you using? In order to continue participating in this conversation, you may want to consider registering for an account here on Android Central. If you're interested in registering for an account, you'll find instructions here: https://forums.androidcentral.com/as...community.html

[mustang7757]

Is permission on for files and storage?

[B. Diddy]

Welcome to Android Central! It might still be downloading, but into a directory that isn't accessible by your file manager. Which file manager app are you using?