1. Android Central Question's Avatar
    The s21 ultra phone couldn't survive a bad rain storm (otterbox defender too) - I saw the phone restart on its own and the battery got super hot. Overall it's no longer turning on/charging (even wirelessly) - What data recovery options exist? (I wish these phones still had removable SD cards...)
    09-24-2022 05:39 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! If you weren't backing things up to the cloud or a physical hard drive on a regular basis, then you'd have to bring the phone to a data recovery specialist, which can cost hundreds of dollars. Sorry!

    Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/as...community.html
    Laura Knotek likes this.
    09-24-2022 06:12 PM
  3. Morty2264's Avatar
    Welcome to Android Central! Oh, no! How awful! Do you have a back-up phone you can use in the meantime -- or do you still have your previous device that may at least have some data left on it from your transfer?
    09-24-2022 11:36 PM
  4. mustang7757's Avatar
    Im very surprised s21u couldn't survive a rainstorm
    09-25-2022 12:31 AM
  5. belodion's Avatar
    Im very surprised s21u couldn't survive a rainstorm
    Perhaps it was not the rain that caused the problem.
    smvim and mustang7757 like this.
    09-25-2022 03:31 PM
  6. smvim's Avatar
    The s21 ultra phone couldn't survive a bad rain storm (otterbox defender too) - I saw the phone restart on its own and the battery got super hot. Overall it's no longer turning on/charging (even wirelessly) - What data recovery options exist? (I wish these phones still had removable SD cards...)
    Please provide more details as to just how your phone was actually damaged. Just a rain storm is not likely to be the cause -- your S21 Ultra not only has an IP68 water resistance rating but Otterbox cases are not made of materials that dissolve when exposed to water. Something more serious happened and revealing just what that was 'might' possibly make a difference for relevant suggestions.
    But basically if you didn't have your email/contacts/calendar set up to automatically sync with your online email service nor set up automatic backup service, the odds are the data you stored on your phone is lost. Only retaining data on any smartphone is a big, big risk. Phones are not just practical sources for long-term storage, they are too easily damaged, or lost, or stolen. Backups are important. They really are.
    09-25-2022 04:33 PM
  7. B. Diddy's Avatar
    It'd be interesting to know if the phone had any significant cracks or other breaks in integrity to begin with, because if that's the case, then the IP rating goes out the window.
    09-25-2022 10:16 PM

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