Note 5 wouldn't charge, now boot loop

Mike S13

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I got a Note 5 that worked until it sat for months untouched. I tried charging it and saw an empty battery displayed on the screen in a loop, the phone never charged, it just kept looping.

Next I pressed the power button hoping to power it up using the charger, but now it just boots to the Galaxy Note 5 logo then reboots repeatedly.

Can a completely dead battery cause these symptoms? Are there recommended fixes?
 

B. Diddy

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Welcome to Android Central! The battery might have completely discharged, which is death for a lithium battery. Since it's so old, that might have made it that much more likely to happen.

Leave it plugged into a wall outlet undisturbed for at least 6 hours. Then press and hold Power for about 30 seconds, and see if it boots up correctly. If it doesn't, then you'd probably have to get the battery replaced (although I wouldn't bother with such an obsolete phone).

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
 
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