Waiting until *contact* is online ...

[Takingmondays]

Good evening,

I recently switch from the Pixel 6 pro to the pixel 7 pro about 2 days ago. Since then I have been having issues sending text to one contact so far. I always get the message above.

How can I fix? I tried clearing cache, resetting the phone, turning off and on the chat features and non seem to work.

 

[B. Diddy]

Welcome to Android Central! Is that person using an iPhone or Android phone? Does it matter if you're using wi-fi calling or regular cell signal?

 

[jjhablewitz]

I've had this exact issue since switching from spectrum with a 6a to TMobile with a new 6a.
Issue happens only with my husband.
Also have some contacts that say chatting but do not have the lock/encrypted.
Ive contacted my provider, tried to contact Google and alot of things on other forums.
Clear cache storage , remove app and carrier services, remove Google account. So incredibly frustrated.
Appreciate any help you can provide.

 

[B. Diddy]

Welcome to Android Central! It's probably some glitch with RCS Chat. Open your Messages app, tap your profile pic, then Messages Settings>Chat Features. does it say "Connected" on both your phone and your husband's phone?

 

[jjhablewitz]

Yes both of us are connected. I can chat with others,he can chat with others,but we can't chat with each other.

 

[B. Diddy]

Have you asked your carrier about this as well?

 

[jjhablewitz]

Yes in the store and called a few times as well. Ready to ditch this phone so frustrating

 

[mustang7757]

Try deleting him from your device then adding him back