message notifications are not alerting on Samsung Galaxy note 2

T

tbennett101542

Message notifications are not notifying me when receiving messages from my galaxy note 2. I went to settings sound, scrolled down to notifications clicked messages & it won't give me any option to click the options are visible but won't let me click on them.. Although when I click sound all of the volumes notifications are too the highest. Please help
 

Golfdriver97

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Message notifications are not notifying me when receiving messages from my galaxy note 2. I went to settings sound, scrolled down to notifications clicked messages & it won't give me any option to click the options are visible but won't let me click on them.. Although when I click sound all of the volumes notifications are too the highest. Please help

WElcome to the forums.
It might be an error in the file. You can easily test something: there is an app called Zedge for ringtones, notifications, etc. Download one (the app is free by the way) and try to set it, and test text someone.
 

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