1. AC Question's Avatar
    I have a Motorola Razr Maxx HD. It seems that after the recent update that whenever my phone rings I can not open phone to answer it. I've tried looking at all the settings, but nothing has changed. Please help.
    06-14-2014 09:50 AM
  2. dpham00's Avatar
    Try to clear cache and app data for the phone app. Also try clear cache in recovery

    dpham00, Android Central Moderator
    Sent from my Verizon Samsung Galaxy Note 3
    Golfdriver97 likes this.
    06-14-2014 09:52 AM
  3. Tammy Hanger's Avatar
    The cache didn't need deleting. I clicked it, but it stayed the same. I don't know how to clear the cache in recovery.

    I restarted it too but that didn't help either.
    06-14-2014 10:47 AM
  4. Golfdriver97's Avatar
    The cache didn't need deleting. I clicked it, but it stayed the same. I don't know how to clear the cache in recovery.

    I restarted it too but that didn't help either.
    Here is how to reboot into recovery: https://motorola-global-portal.custh...7256/related/1

    Follow the External reset option, and instead of selecting reset, select wipe cache partition. No personal data will be lost doing this.
    06-14-2014 10:56 AM
  5. Mr4Guv's Avatar
    This happens to me regularly. I have to power cycle the Maxx to get it answering again. I'll try the reboot, then I'm off to switch over to my new LG G2.
    07-09-2014 06:27 PM

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