1. AC Question's Avatar
    Hi all,

    Recently I receive on my android (kitkat) the following popup message with an ok button:
    :-)

    Then, I receive this one:

    :-)
    ----------------------
    :-)

    Is this a virus or have I been hacked?

    Thanks a lot for your comments and support, thus this is very very annoying.

    Greetings!

    Edgar E. Mendoza
    06-14-2014 03:02 PM
  2. Golfdriver97's Avatar
    Welcome to the forums. Have you downloaded any new apps lately?

    From a Carbon M8 and AC Forums app
    06-14-2014 05:13 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Do these popups only occur when you're using a browser? If so, they're probably popups associated with a certain website. Just don't click on any links in the box.
    06-15-2014 03:08 AM
  4. Edgar E Mendoza's Avatar
    Hi, thanks for answering!

    Just basic apps from the play store; this issue does not happen when opening the web browser.

    Greetings;

    Edgar E. Mendoza
    06-15-2014 10:09 AM
  5. Alberto Iglesias's Avatar
    I have the same problem like you, can you share the complete list of apps to check out what's the problem? And if you have a custom rom , I have recently flash stock 4.4.3
    06-15-2014 10:52 PM
  6. Alberto Iglesias's Avatar
    Where are you from? Maybe is an operator message
    06-15-2014 10:53 PM
  7. Edgar E Mendoza's Avatar
    Hi all:

    Mexico, carrier Telcel.

    These are my apps:

    9GAG
    Adobe reader
    Amazon
    Any.Do
    Asphalt 7
    avast! Mobile security
    B1 Free Archiver
    Box
    Calendar
    Camera
    Chrome
    Clean Master
    Cloud Print
    Currency converter
    Docs
    DRAE
    Draw!
    Drive
    Dropbox
    Du baterry saver
    Du flash
    Duolingo
    ES file explorer
    Evernote
    Firefox
    Gmail
    Go weather
    RAR
    Sheets
    Skype
    SoundHoundSpeedtest
    Swiftkey
    Teamviewer
    theCHIVE
    Tunein radio
    Waze
    Whatsapp
    Wikipedia
    WPS Office (kingsoft office)
    Youtube

    Greetings!
    06-18-2014 12:55 AM
  8. Alberto Iglesias's Avatar
    I'm using telcel too maybe it is an operator message but the question is why ? I'm on nexus 5 I hope with 4.4.4 solve the problem :-) let me see if you have the same problem with the os update
    06-20-2014 10:55 PM
  9. Edgar E Mendoza's Avatar
    Wow! I have the same phone; the first time I received this message, was after updating the phone to the 4.4.3 Kit Kat version; I thought it was a final message of the update; nevertheless, it keeps appearing since then.

    Now I think there is something behind this update.......

    Thanks for your response Alberto.

    Cheers!
    06-20-2014 11:55 PM
  10. Luis Marin1's Avatar
    Same annoying issue here. Nexus 5, carrier Telcel. Started showing on right after 4.4.3 update. I restored factory settings then updated to 4.4.4. The pop up keeps showing.

    Basic apps installed too.

    greetings

    Luis Marin
    06-24-2014 07:56 PM
  11. Marcela Romero's Avatar
    I have the same issue, from México telcel carrier on nexus 5, I guess is sabe to say must be a carrier message? At first it was only one :-) but im receiving like 6 smileys now gets really annoying
    07-12-2014 09:25 PM
  12. Nexustechboy2's Avatar
    I have the same phone and same carrier and I am also receiving that annoying smiley pop-up. I hope someone will find a solution for the problem soon. Update*: I actually replaced my phone to another nexus 5 (16gb black) yet the problem continued to appear after the 4.4.3 update onward to the 4.4.4 update. I hope the problem will disappear in Android L
    07-28-2014 02:34 PM
  13. Josue Gutierrez's Avatar
    hello everyone I just switched from my iusacell sim to the Telcel sim on my nexus 5 and I'm getting annoying faces too, so it seems that is a telcel thing
    08-14-2014 11:29 PM
  14. Andreas Stenberg's Avatar
    So did anyone try and contact Telcel about this issue? I am guessing they must have some sort of customer care service?
    10-13-2014 05:32 AM
  15. Carlos Andondaegui's Avatar
    I have the same phone the same carrier, I just upgrade to lollipop and still getting the same happy face.
    11-14-2014 10:11 AM
  16. Ferati's Avatar
    Has anyone be able to find a source for this problem?

    I have the same phone Nexus 5, with Telcel and running Lollipop, and started getting the messages...

    My wife has also a Nexus 5 with Lollipop and Telcel and she is not having the problem. It has to be some virus...
    12-04-2014 10:52 PM
  17. eboga's Avatar
    Hey, i have the same problem, i have a Samsung A5 with telcel and it started since my last software update which changed the system completely and i noticed that before i get the smiley face pop up i see an "Enviando..." (sending...) at the bottom, and right after that the pop up shows. So I don't what is it automatically sending.
    01-08-2017 10:00 PM
  18. Gloria Velasquez's Avatar
    I have not found a solution yet, but this is something that occurred with the latest update. I'm in the USA, have sprint and using a Galaxy Note 4.
    01-21-2017 11:56 AM

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