Samsung S5 Gallery/Music application problem

[AC Question]

Hi! I have two major problems with the built-in Gallery and the Music of app my S5. There aren't any photos or videos in my gallery, but when i connect my phone to my pc, i can see them in DCIM folder.

Another problem is that my Music app doesn't even open. I get the message "Unfortunately, Music has stopped". I can't set any ringtone neither, because Sound picker doesn't recognise any mp3s.

This is a brand new system, and it shouldn't have problems like this. Can you guys help me out? I tried to restart it, and also clear cache, didn't work.

 

[srkmagnus]

Have you found a solution yet? With regards to the photos, are they images you took on the S5 or transferred over? It could be a formatting issue.

 

[jlb1987]

I'm having the same problem with the s5 music player, it just stopped randomly

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