07-05-2014 03:18 AM
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  1. AC Question's Avatar
    AC Question
    Hi when i'm making on a call on my Sony Xperia SP the screen goes black and freezes, this means I can't hang up resulting in me having to take back of and sim out every time
    Can anyone suggest anything?
    there is nothing in setting to press a button to hang up instead or to deactivate the sensor
    THANKS
    06-21-2014 04:08 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Sounds like a problem with the proximity sensor, which is usually right next to the earpiece. Do you have a case or screen protector on? These might potentially interfere with the sensor, if they're close enough or dirty enough.
    06-21-2014 06:21 PM
  3. emily96's Avatar
    emily96
    Took the protector and case off, happens less but still does sometimes
    07-05-2014 03:18 AM
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