07-09-2014 06:44 PM
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  1. AC Question's Avatar
    AC Question
    Hi, Please help

    I updated version 4.4.2 yesterday. After update immediately, my phone hangs a while , and then power off.
    I tried to power on back and it worked. But, a few hours later, auto power off and can't do anyting at all.

    Just shows the name of Glaxy Note II on the black screen . Tried to change with other battery . Not working too.

    Any advise. Please help. Thanks in advance
    06-24-2014 08:50 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central, and sorry for the wait! Try booting into Recovery mode, and clear the system cache partition: Reset: Samsung Galaxy Note II | T-Mobile Support
    07-09-2014 06:44 PM
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