Note 1 10.0 original app/features.

[AC Question]

Had to reset to factory settings via Samsung agent to fix a freeze problem, that assured me all original apps and features would be restored except my own data, but the SNote app was messed up and missing features and Gallery lost sample pics and the drone-copter/transformer video that was pre-installed on the tablet was no longer on my device. My kid loves that video, Samsung kindly informed me nothing can be re installed in fact they could not even find Gallery in their's nor Google play store apps. and had no idea what video I was talking about. Can someone look in their GT-N8013 Gallery and see what content is in it, not your own pics of course. Trying to find a way to restore items without Samsung tech unhelpful advice.

 

[Golfdriver97]

Bump. Can anyone help?