1. AC Question's Avatar
    i cant choose other option like swipe, face unlock, face and voice,pattern,and none.
    it said turned off by administrator, encryption policy or credential storage
    06-26-2014 10:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Did you or someone else encrypt your phone? Encrypted phones don't allow you to use any other unlock options. Did your company provide the phone to you?

    If the phone isn't encrypted, then you might have installed some security app that is disabling the other unlock options. Go to Settings>Security>Device Administrators​, and see if there is anything else besides Android Device Manager listed. If so, uncheck it, and then try selecting your unlock method again.
    06-27-2014 02:10 AM
  3. Rhuly Nhlangwana's Avatar
    what do i do if my device is encrypted
    07-10-2014 08:35 AM

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